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Reviews

Backed by more than 70 years of plumbing experience, you can trust True Plumbing to take care of your plumbing system. We perform expert repairs, replacements, and installations using state-of-the art technology, advanced techniques, and top-quality materials. Take a look at the reviews below to see what your friends and neighbors thought about our five-star service, then give us a call at (360) 889-8881 to schedule your free estimate. We look forward to working with you.

  • I'm very pleased with their excellent service
    Called them to replace an old water heater that we have that has been collecting a bunch of sediment. Richard came out and gave us a free estimate. A very fair price that has everything including the supply lines, expansion tank, and haul-aways. Richard and his nephew/apprentice arrived the next week as scheduled. During the job a wire was shorted, but the crew quickly fixed the problem in minutes, and resumed working. They were professional and courteous the whole time. Richard didn't try to upsell anything, and gave us instructions on how to keep the tank clean and extend its life. I didn't have to pay until the job was done, and the price remained the same as on the estimate. Overall I'm very pleased with their excellent service.

    - Anh L.

  • Reliable, on time, and will not try to upsell you
    I found this company to be very easy to work with. They are reliable, on time, and will not try to upsell you on any repair projects. Glad to have them as a resource for all my plumbing needs.

    - Maurice G.

  • Great price great service
    I had a plumbing emergency under my kitchen sink I called true Plumbing they arrived very quickly very quick response he explained everything in high detail before doing any work. Great price great service. I would highly recommend this company

    - Steven C.

  • Top-notch service
    I was wanting to install an insta-hot in my kitchen.  I had contacted True Plumbing about the installation at the recommendation of a friend.  We had made an appointment for the install but then the holidays hit and there were missed calls.  Long-story-short... Richard from True Plumbing contacted me, apologized for the delay, coordinated the counter drilling, and had the device installed the next day... at a discounted rate because of the scheduling SNAFU.  It wasn't a typical easy install and Richard made it all work flawlessly.  Top-notch service, excellent customer service and a great price.  Thank you Richard!

    - Clint S.

  • The service was AMAZING!
    Thought we had a hot water leak, Tyler came out on a saturday and looked in our crawl space and luckily everything was fine but the service was AMAZING! He was really nice and showed up on time. Pricing was very reasonable and I could not be happier with the service!

    - Chelsea W.

  • Very happy with the work and the price
    Ritchie came out and cleared my clogged gutter downspout that goes into the ground. He was professional and friendly. I was very happy with the work and the price. Highly recommended.

    - Susan S.

  • Superior and quality workmanship
    I recommend True Plumbing for all your plumbing needs! Fantastic people, superior and quality workmanship.

    - Joey W.

  • These people are incredible
    This morning I woke up to a pipe on my water heater leaking and spewing steam. After calling several places who couldn’t make it out for hours, I called True Plumbing. They missed my call and I didn’t leave a message (I was in a hurry), but Tyler called me back anyway and as soon as I told him what was going on, he had one of his guys who was nearby drop everything and come over. Richard Rolph called and helped me turn off the valve, and then showed up, fixed the pipe and the valve in under an hour for an incredibly reasonable price, and set us up with folks who can review the water damage. These people are incredible, and will be my regular plumbers from now on.

    - Melissa B.

  • You are in good hands
    I am a realtor in Clark Co. Tyler has helped several of my clients after their home inspections came back with plumbing issues. My clients have always been happy with his work, fair pricing and his professionalism ...I also had Tyler do all the plumbing work for my remodel... You are in good hands with Tyler...

    - Lisa P.

  • He turned my nightmare into a simple, easy fix
    Fast response time, Tyler identified the problem almost immediately and had my leak fixed in less than an hour. He turned my nightmare into a simple, easy fix. This guy is GREAT, HONEST and I would recommend True Plumbing for any plumbing need in the future!

    - Tonya P.

  • Great experience for an emergency call
    Just wanted to share how happy I was with the service I received. The company was very prompt with answering the phone and the technicians who arrived came on time were polite and very efficient. Great experience for an emergency call.

    - Karen B.

  • He worked hard, was professional and solved the problem
    Richard came out late after hours last week (9/20 /18) for a clogged line. Through his professionalism and hard work, he determined that it was an interior drain line and not, as originally suspected, an exterior sewer line. He worked hard, was professional and solved the problem with a good attitude. We’ll be loyal customers after this experience. I highly recommend True Plumbing.

    - T.R.

  • They will be our go-to plumbers from now on!
    Richard and his crew that installed (replaced) our plumbing were great! They were very respectful of us and our needs. They did an awesome job on the plumbing, making sure their work was done correctly. I highly recommend them for any and all plumbing work! They will be our go-to plumbers from now on!

    - Sharon T.

  • I was even more impressed with him in person
    Richard answered the phone when I called to make an appointment. He was very professional and helpful. When he came to my house the following day I was even more impressed with him in person. Explained what needed to be done and made suggestions to assist me in solving my problem. I will definitely use True Plumbing for any needs I have in the future.

    - Chris G.

  • I was informed and it made me very comfortable
    The guys at True Plumbing are first class. Richard came out on a Saturday and diagnosed our leak in no time. Went through the entire process with me before making and moved so I was informed and it made me very comfortable. He was super efficient in swapping out our unit and is just an all around great guy. Would recommend this company and this guy for any plumbing needs.

    - Joe C.

  • I was very happy with both their professionalism and friendliness
    Long story short I had a pipe start leaking in my basement Saturday night and Sunday morning when I finally worked my way through the list of 24hr plumbers to True Plumbing they were honest and straight forward about everything. They got in, did the job and explained and showed me what the problem was and the solution. I was very happy with both their professionalism and friendliness.

    - Jeff W.

  • Honesty will get you a long way
    Got True Plumbing through a friend of mine. After a rescheduling and delay due to understaff, Richard showed up in a late evening to replace my faucet at 5:45 p.m. Considering that's end of his shift, he remained such a positive attitude and provided a great customer service. I would trust them to provide any plumbing needs in the near future. Keep up the good work and honesty will get you a long way.

    - Satisfied Customer

  • Did a fantastic job
    Richy came out today and took care of my clogged downspout into the ground on the rain gutter. Did a fantastic job. Very professional and friendly. I highly recommend True Plumbing.

    - Susan

  • Seriously the best customer service and great prices
    Tyler the owner went above and beyond. He was willing to drive an hour away from the office at 8pm to come help us figure out a leak around our hot water heater after a house fire. Seriously the best customer service and great prices compared to the commercial companies out there. I highly suggest you give this company the business they deserve.

    - Keisha P.

  • They were able to come within hours of contacting them
    Great! They were able to come within hours of contacting them. I appreciated them keeping me informed of when they would be able to come out. Service was fast and friendly.

    - Kelly F.

  • VERY reasonably priced
    I had an emergency in the evening on a weekend day. They responded VERY quickly and were VERY reasonably priced. The tech explained to me how to prevent the same issue in the future and how to make a more long term repair and that He would be more than happy to come back out and replace the faucets Himself

    - Kristin L.

  • He got us all taken care of without hindering business at all
    Tyler was quick and helpful. I was prepared for our issue to be very expensive and intrusive but he got us all taken care of without hindering business at all and we felt informed as to what the problem stemmed from and how to avoid it in the future. I highly recommend True Plumbing and will use them again if the need arises.

    - Lyne F.

  • Arrived promptly and diagnosed the issue quickly
    Garret came out to give us an estimate on our leaking pipe. He arrived promptly and diagnosed the issue quickly. We really appreciate the time he took out of his already busy schedule to fix our leak same day. He was really personable and answered all of our questions. We highly recommend this company and would use them again in the future.

    - Heather K.

  • Richie was prompt and called when he was on his way
    Had a backup happen late last night, called True Plumbing and they came out today to fix it. Richie was prompt and called when he was on his way, called and let me know what was going on and fixed the issue no problem, would HIGHLY recommend Richie, Tyler, Bryce or ANY of the True Plumbing staff to take care of any of your plumbing issues!

    - Jonathan L.