Leak location
Pinpointed before digging, not discovered by trench.

Signs
A leak, unexplained water use, and pressure loss can point to the service line.
Before you book
Quick answers to help you choose your next step.

Services
High bills, wet ground, low pressure, or running-water sounds can point to a service-line leak. We isolate indoor and irrigation use before digging.
Diagnosis
Confirm the utility boundary and failure location before assigning responsibility.
Boring reduces excavation on some long rural runs but needs access at both ends; site constraints may favor trenching.
Guides
FAQs
Check for unexplained meter movement, higher bills, low pressure, wet ground, or water sounds with fixtures off. Rule out irrigation, toilets, and indoor leaks first.
Yes, when one section fails and the remaining pipe is sound. Repeated leaks, corrosion, or weak material can make replacement the better scope.
The pipe and route determine the scope.
Repair one sound-pipe failure; consider replacement for brittle, corroded, undersized, or repeatedly repaired pipe.
The boundary varies by utility. Confirm the provider and failure location before assuming public or owner responsibility.
Sometimes. Directional boring can reduce excavation on suitable routes, especially long rural runs, but it needs access at both ends. Soil, bends, utilities, trees, depth, and connections may require trenching.
Location, length, depth, material, access, paving, landscaping, utilities, soil, permits, and repair versus replacement.
Pinpointed before digging, not discovered by trench.
Fix the failed section when the rest is sound.
New PEX or copper service line, meter to house.
A lower-excavation option when route and access support it.
Regulators, partial blockages, undersized old lines.
Well-to-house and long private lines in north county.
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(360) 207-6064Process
First confirm the leak. Then locate it and choose the least disruptive sound repair.
Meter, shutoff, pressure, and moisture checks separate a service-line leak from indoor or irrigation use.
We review depth, material, bends, utilities, trees, hardscape, soil, and access.
We compare spot repair, boring, and trenching, then pressure-test the restored line.
City services and long rural lines can show the same symptoms. Route, source, terrain, connections, utility boundaries, and required locating determine the plan.
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Had a water main leak just outside of the house foundation. True plumbing and Eric C were very professional and efficient at getting it repaired and water service restored.
True Plumbing responded quickly when there was a leak in the main water line to my home. They diagnosed the problem and replaced the entire line within 72 hours.
Our water main burst in the middle of the night, and we had to shut off our water completely. Jason came out right away and had it fixed within a few hours, even though it was a pretty big job.
Locate the leak and compare repair or replacement before digging begins.
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