Leak location
Pinpointed before digging, not discovered by trench.
The line between the meter and your house is yours, and when it fails you find out through a water bill, a wet spot in the lawn, or pressure that quietly died.

A failing water service line announces itself sideways: a water bill that jumps with no change in habits, a soggy patch of lawn that never dries, pressure that drops when a second fixture opens, or the sound of running water with everything off. We locate the leak before anyone digs, which is the difference between a targeted repair and a trench across your whole yard.
When a water main burst on a customer named Diana, Jason had the entire line replaced within 72 hours, and her review says the fast response is what saved the house from major damage and a brutal water bill. Where the ground and the line allow it, trenchless replacement pulls new pipe through the old path with entry pits instead of an open trench, which spares driveways, mature trees, and landscaping. We quote both ways when both are viable, and the price is set before a shovel hits dirt.
Pinpointed before digging, not discovered by trench.
Fix the failed section when the rest is sound.
New PEX or copper service line, meter to house.
Pulled through the old path where conditions allow.
Regulators, partial blockages, undersized old lines.
Well-to-house and long private lines in north county.
The first task is confirming that water is being lost on the private system. The second is narrowing the failure enough to compare a targeted repair with replacement.
Meter movement, shutoff tests, pressure behavior, visible moisture, and the property's water-source layout help separate a service-line leak from indoor use or irrigation.
The technician reviews where the line runs, the likely failure area, pipe material, access, trees, hardscape, other utilities, and the distance from meter or well equipment to the home.
A sound line with one accessible failure may support a spot repair. Repeated failures or poor material can favor replacement. The restored line is pressure-checked before closeout.
The least excavation is not always the least total risk. The decision depends on the entire route and condition of the line.
The meter or service boundary usually separates utility infrastructure from the owner's line, but the serving utility should confirm responsibility at the address.
A puncture in otherwise sound pipe is different from brittle, corroded, undersized, or repeatedly repaired material.
Driveways, retaining walls, mature trees, depth, route bends, and utility crossings affect whether a trenchless approach or open excavation is practical.
True Plumbing is based in Vancouver, where our team, reputation, and service operation are centered. We also serve nearby communities across southwest Washington and the east Portland metro.
A short metered service in Vancouver and a long private line on a north Clark County property can produce the same low-pressure or high-bill symptom. Water source, route length, terrain, and serving utility are essential details before excavation is proposed.
Dedicated coverage for downtown, the waterfront, east Vancouver, and surrounding neighborhoods, backed by a local shop off NE 60th Way.
Explore Vancouver plumbingAppointment availability varies by address and schedule. Not sure whether your property is covered? Call (360) 207-6064 and we will confirm it before you plan around us.
Our water main burst and Jason came out fast and replaced the entire line within 72 hours. The quick response saved us from major damage and high water bills.
Eric was quick to dig down to the leak, and quick to find and fix it. Very pleasant to work with, I'll call True Plumbing any time.
Nick came on a Sunday to repair our broken PEX pipe, which was leaking severely. He explained everything he was doing and did a great job, friendly, efficient, and thorough.
Clear answers connected to this service, written for Vancouver-area property owners.
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