New installations
Basin, pump, check valve, and discharge, done right.

Signs
A quiet pump is not proof that it will start during the next storm.
Before you book
Quick answers to help you choose your next step.

Services
A stuck float, failed check valve, clogged discharge, worn pump, or power outage can leave a crawlspace unprotected. Test the whole system before rain raises the water table.
Diagnosis
A float, power, or check-valve fault differs from a failed or worn pump motor.
Battery backup matters most where outages arrive with the same storms that raise groundwater.
A sound pump cannot fix a blocked, frozen, short, or poorly routed discharge.
Guides
FAQs
Lift the float or add water to the basin. The pump should start, move the water, and stop without chatter.
Yes. A clog, freeze, break, poor route, or failed check valve can keep water from leaving safely.
Replace a failed, unreliable, badly corroded, noisy, or undersized pump when repair will not restore confidence.
Test results and storm risk decide.
It can protect the property when storm-related outages stop the primary pump during high groundwater.
Yes. The scope can include the basin, pump, check valve, discharge route, power needs, and backup.
High groundwater, a stuck float, failed check valve, undersizing, or a discharge returning water can cause constant running.
Basin, pump, check valve, and discharge, done right.
Aging or failed pumps swapped before storm season.
Pumping continues when the storm takes the power.
The most common quiet failure, found and fixed.
Frozen, clogged, or badly routed lines corrected.
Proof it runs, before you need it to.
Choose a request window and tell us what the pump is doing.
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You can open the scheduler in a new tab or call True Plumbing for current availability.

Tell us what is happening. We will confirm availability and the right next step.
(360) 207-6064Process
The pump is only one part of the path.
We check water entry, debris, pump condition, float clearance, power, and access.
The check valve and discharge route must move water away without sending it back.
We cycle the system and verify startup, flow, shutoff, noise, and backup operation.
Clark County's long wet periods can raise groundwater around crawlspaces and basements. Dry-weather testing finds failures before the pump is carrying its largest load.
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Danny was friendly and professional. I had a sump pump with a broken pipe he fixed. I had shooting water going everywhere. He came on a rainy Sunday and was able to fix my sump pump issue quickly.
True Plumbing was a pleasure to work with. We were having a sump pump issue in our AirBnB rental. They were able to make it out in under and hour, throughly diagnosed, troubleshot, and wrapped up before our renters arrived.
Excellent customer service and sense of urgency in replacing a sump pump that runs our French drain. Highly recommend this company. Professional employees onsite and in the office.
Test the pump and discharge now, then add repair or backup only where the system needs it.
Washington and Oregon licensed · licensed, bonded & insured