New installations
Basin, pump, check valve, and discharge, done right.
Sump Pumps
Sump Pump Installation & Repair in Vancouver, WA
In this climate the sump pump is the only thing between a wet winter and a wet crawlspace. It needs to work the one night you are not thinking about it.
★★★★★4.9 · 715 Google reviewsLicensed & insuredEmergency & scheduled service
Licensed & InsuredWA & OR licensed
Upfront Flat-Rate PricingKnow the price first
Emergency & Scheduled ServiceAvailability confirmed when you call
Local & Family-OwnedBased in Vancouver, WA
Services we handle
What we do
Southwest Washington does its raining in long, saturating stretches, and the water table under a lot of Clark County homes rises with it. The sump pump's job is boring right up until a November storm parks over the county, and then it is the only appliance in the house that matters. A pump that has been sitting dry since spring, a stuck float switch, or a clogged discharge line all fail the same way: silently, until the crawlspace is a pond.
We install new sump systems where water has started showing up, replace pumps that are past trusting, and add battery backup units that keep pumping through the power outages that arrive with the same storms that need the pumping. Every install gets the check valve, a properly routed discharge, and a real test. If you cannot remember the last time yours ran, that is exactly the pump we should look at before the rain comes back.
Replacements
Aging or failed pumps swapped before storm season.
Battery backups
Pumping continues when the storm takes the power.
Float switch faults
The most common quiet failure, found and fixed.
Discharge line issues
Frozen, clogged, or badly routed lines corrected.
Seasonal testing
Proof it runs, before you need it to.
When to call
Do not wait for the storm if…
- The pump has not audibly run in months
- It short-cycles, or runs constantly in light rain
- The crawlspace or basement smells musty
- Your power blinks every storm and there is no backup
How the service works
How a sump-pump system is evaluated
Standing water does not always mean the pump itself failed. The basin, float, check valve, power, discharge route, and the source of the water all need to be considered as one system.
Identify the water and test the system
The technician distinguishes groundwater from a plumbing leak, then checks basin level, pump activation, power, float movement, check-valve behavior, and discharge flow.
Correct the failed component or layout
The solution may be a pump, switch, check valve, blocked discharge, basin change, reroute, or a new system sized for the observed inflow and lift.
Run a real operating test
Water is introduced or the float is activated so the pump starts, evacuates the basin, and shuts off correctly without cycling the same water back.
Diagnosis before recommendation
What makes a sump system dependable
Pump horsepower alone does not determine whether the crawlspace or basement stays dry.
Pump problem or drainage problem
A functioning pump cannot correct water that never reaches the basin or a discharge that returns water beside the foundation.
Normal power or backup power
The need for battery backup depends on water inflow, outage exposure, alarm needs, and how quickly the space could flood without the primary pump.
Capacity and discharge conditions
Vertical lift, pipe length, check valves, freezing exposure, outlet location, and actual inflow affect delivered capacity more than the label alone.
Home base + regional coverage
Vancouver is home. Our service area reaches farther.
True Plumbing is based in Vancouver, where our team, reputation, and service operation are centered. We also serve nearby communities across southwest Washington and the east Portland metro.
Vancouver & Clark County
Prepare for the wet season before the basin rises
Southwest Washington's rain is concentrated in the cooler part of the year, and storm-related outages can occur when groundwater management matters most. A dry-weather test provides time to correct a weak pump, stuck float, or poor discharge route before sustained rain.
Home base · Primary service areaVancouver, Washington
Dedicated coverage for downtown, the waterfront, east Vancouver, and surrounding neighborhoods, backed by a local shop off NE 60th Way.
Explore Vancouver plumbingVancouver-area communities
East & north Clark County
East Portland metro
Appointment availability varies by address and schedule. Not sure whether your property is covered? Call (360) 207-6064 and we will confirm it before you plan around us.
What neighbors say
Rated 4.9 stars by 715 customers
4.9
★★★★★
★★★★★
Nick came on a Sunday to repair our broken PEX pipe, which was leaking severely. He explained everything he was doing and did a great job, friendly, efficient, and thorough.
M
Mike K.
Summary of Google feedback
★★★★★
Our water main burst and Jason came out fast and replaced the entire line within 72 hours. The quick response saved us from major damage and high water bills.
D
Diana C.
Summary of Google feedback
★★★★★
Arrived on time and worked steadily till the job was done. Walked me through the work and how to maintain our new water purification system. I'll look to True Plumbing first from now on.
G
George S.
Summary of Google feedback
Helpful guides
Learn more before the visit
Clear answers connected to this service, written for Vancouver-area property owners.
What to Do in the First Minutes of a Plumbing Emergency
Burst pipe or overflow? Here's exactly what to do in the first few minutes to limit the damage before the plumber arrives.
Read the guideDetecting Hidden Water Leaks Before They Become Emergencies
Hidden leaks run up your bill and rot your home before you notice. Learn the warning signs, the simple meter test, and where leaks usually start.
Read the guideWho Is Responsible for a Water or Sewer Line in Southwest Washington?
A practical guide to sorting out utility, homeowner, well, septic, and private-line responsibility before a water or sewer repair in southwest Washington.
Read the guideMore we do
Related plumbing services
Good to know
Sump pump questions
How do I know whether my sump pump is working?
The basin, power, float, check valve, discharge, and alarm or backup should be inspected and tested before wet weather. A pump that hums, cycles without moving water, trips a breaker, runs continuously, or has not operated in a long time needs closer evaluation.
Does my crawlspace need a sump pump or better drainage?
A pump removes water that reaches a collection point, but it does not correct every grading, groundwater, foundation-drain, roof-drain, plumbing-leak, or discharge problem. The water source and path should be identified before adding a pump to an unsuitable basin.
Is a battery backup sump pump worth installing?
A backup can be valuable where power outages and high groundwater can happen together or where pump failure would quickly damage a crawlspace or basement. Capacity, battery condition, alarm visibility, maintenance, and discharge routing all affect whether the backup will help when needed.
Why does my sump pump run constantly?
Continuous operation can result from high water inflow, a stuck or poorly set float, a failed check valve, short discharge recirculating toward the basin, an undersized pump, or a drainage condition. The cause should be corrected before the motor overheats or wears out.
Where should a sump pump discharge water?
The discharge needs a legal route that carries water away from the structure without sending it back toward the basin, creating erosion, freezing at an unsafe location, or connecting where local rules prohibit it. Site slope and the serving jurisdiction matter.
When should a sump pump be repaired or replaced?
A serviceable switch, check valve, alarm, connection, or discharge problem may be repairable. Replacement may be more reliable when the motor is failing, the housing is damaged, the pump is repeatedly overloaded, parts are unavailable, or the installed capacity does not match the water entering the basin.
Rain season is coming.
Make sure the pump answers.
Sump pump installs, replacements, and battery backups across Vancouver and Clark County.
Open 24 hours · Washington and Oregon licensed · licensed, bonded & insured